![]() ![]() "I know there’s a bunch of startups, old ones and a bunch of new ones that are doing that, but we think we can play a role in helping people do that. "We believe there’s a huge amount of opportunity to crack virtual visits, which no one really has yet," he said. ![]() In a December interview, iTriage president Jim Greiner told MobiHealthNews that a major iTriage redesign is planned for 2015, and the company is going to try to crack virtual visits. The average for the healthcare sector? 17 percent.Īnd Aetna has big plans for the future. This survey, from email company Agari, was reported at length by Fortune. Newtopia then supports users with online coaching via mobile devices, social networks, and wearable device integration.Īnd, in the wake of a disastrous data breach at Anthem, Aetna was the highest scorer on a survey about email security at healthcare companies. The platform uses genetic testing and lifestyle assessments to create personalized nutrition, exercise and behavior management plans for users. Around the same time that iTriage added price estimator features for procedures, for example, Aetna Mobile added a similar payment estimator.Īetna just recently announced a remote patient monitoring and patient engagement pilot with Newtopia. Newtopia will offer its health engagement platform to some of Aetna’s largest employer customers. For Aetna members, the app also recommends services they might be eligible for that could help them out.Īnd Aetna's flagship app, Aetna Mobile, continues to be updated, offering services similar to iTriage but specifically for Aetna members. Back in January 2014, the company launched a new app called "Resources for Living" that helps users to manage stress and anxiety, moderate work-life balance, and track their moods. In terms of its apps, Aetna has continued to expand its portfolio. The details of that partnership are still unclear. That same month, Aetna was one of a number of healthcare companies that signed on to be involved with Samsung's Digital Health platform. The acquisition bolsters Aetna's competitiveness in the post-Affordable Care Act world of private exchanges. The company, which has about 380 employees, will remain a separate business within Aetna led by its current team. In November, just a few short months after news broke about CarePass, Aetna bought Chicago-based bswift, which offers a technology platform that powers health insurance exchanges, for approximately $400 million. But Aetna itself shrugged off the loss as an experiment that didn't work out, one the company would continue to learn from going forward - and has continued to work on digital strategies since. What follows is a round-up of moves by the larger and smaller health insurance companies over the last six months, plus an update on government payers like CMS and the VA, and some brief updates on both price transparency and employee wellness.Ī lot of people reacted to the shutdown of Aetna CarePass with doom and gloom predictions for mobile health, and for payers' digital consumer engagement strategies. Though some may be moving quietly, payers are moving toward better consumer engagement via mobile devices. A number of payors partnered with Samsung to leverage its new digital health platform, and a couple of others are rumored to be in talks about Apple HealthKit integrations. In the last six months, we've seen payors doing just that, with almost every major payor upgrading its apps to bring added features to their members and other consumers, or potential members. An October report from the Psilos Group suggested that payors now need to figure out how to better serve individuals, not just as end users but as customers. ![]()
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